Privacy Policy

Pilessavio Coffee Club — pilessavio.com

in which we inform you, as a visitor to our website and as a user of our services, about our Company's data processing and data protection rules.

1. What principles do we follow in our data processing?

Our Company follows the principles set out below in the course of its data processing:

  • we process personal data lawfully and fairly, and in a manner that is transparent to you.
  • we collect personal data only for specified, explicit and legitimate purposes and do not process it in a manner that is incompatible with those purposes.
  • the personal data we collect and process is adequate and relevant for the purposes of the processing and is limited to what is necessary.
  • our Company takes every reasonable step to ensure that the data we process is accurate and, where necessary, kept up to date; we erase or rectify inaccurate personal data without delay.
  • we store personal data in a form which permits you to be identified for no longer than is necessary for the purposes for which the personal data is processed.
  • by applying appropriate technical and organisational measures, we ensure appropriate security of the personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Our Company processes your personal data

  • on the basis of your prior informed and voluntary consent, and only to the extent necessary and in every case for a specified purpose, that is, we collect, record, organise, store and use it.
  • in certain cases the processing of your data is based on statutory requirements and is mandatory; in such cases we draw your attention to this fact separately.
  • and in certain cases our Company or a third party has a legitimate interest in processing your personal data, for example the operation, development and security of our website.

2. Who are we?

  • Name of the business: QuantIP Brands Kft.
  • Registered office: 4025 Debrecen, Simonffy utca 4-6. Fsz. 41. ajtó
  • Website: https://pilessavio.com
  • Postal address: 4025 Debrecen, Simonffy utca 4-6. Fsz. 41. ajtó
  • Email address: info@pilessavio.com
  • Tax number: 32853481-2-09
  • Company registration number: 09-09-037086

Pursuant to Article 37 of the GDPR, our Company is not obliged to appoint a data protection officer.

Our Company's hosting provider:

  • Name of the hosting provider: Rackhost Zrt.
  • Registered office of the hosting provider: 6722 Szeged, Tisza Lajos körút 41.
  • Website of the hosting provider: https://www.rackhost.hu
  • Email address of the hosting provider: info@rackhost.hu

In the course of processing data – in order to provide our clients with a high standard of service – our Company uses the following data processors:

  • Data controller: QuantIP Brands Kft.
  • Address: 4025 Debrecen, Simonffy utca 4-6. Fsz. 41. ajtó
  • Areas of responsibility: info@pilessavio.com

If we modify the range of our data processors, we will incorporate the changes into this Privacy Policy.

The data we process:

We only ask visitors to our website for personal data if they send us a message through the contact form. There is no user registration, log-in, newsletter subscription or prize draw on the website.

Identifying our visitors is not our purpose, and we do not link the data provided with data originating from any other source.

If you have questions relating to data processing, you may request further information at the email address info@pilessavio.com or at our postal address; we will send our reply within 15 days (but at the latest within 1 month) to the contact details you have provided.

3. What are cookies and how do we handle them?

Cookies are small data files (hereinafter: cookies) that are placed on your computer through the website when you use it, in such a way that they are downloaded and stored by your internet browser. Most of the most commonly used internet browsers (Chrome, Firefox, etc.) accept and permit the download and use of cookies by default; however, it is up to you whether you refuse or block them by changing your browser settings, and you may also delete cookies already stored on your computer. Further information on the use of cookies is provided in the "Help" menu of the individual browsers.

There are cookies that do not require your prior consent. Our website provides brief information about these when you first begin your visit; such cookies include, for example, authentication, multimedia player, load-balancing and user-interface-customisation session cookies, as well as user-centric security cookies.

With regard to cookies that require consent – if the data processing already begins when the page is accessed – our Company informs you at the start of your first visit and asks for your consent.

Our Company does not use and does not permit cookies by means of which third parties could collect data without your consent.

Accepting cookies is not mandatory; however, our Company assumes no responsibility if, in the absence of enabled cookies, our website may not function as expected.

Which cookies do we use?

Our website currently uses only the cookie strictly necessary for its operation. We do not use analytics (for example Google Analytics), advertising or social media cookies, and we do not run any third-party tracking code either.

Name Provider Purpose Expiry Type
pll_language pilessavio.com Remembers the selected language (Hungarian / German / English) so that the page in the appropriate language is displayed upon your return. 1 year HTTP

Since we currently use only the cookie that is strictly necessary for operation, we do not request separate consent for this. Should we introduce analytics or marketing cookies in the future, we will ask for your consent before using them and will also update this Privacy Policy.

4. What else you should know about our data processing related to our website

You provide your personal data to us voluntarily while keeping in contact with our Company, which is why we ask you to pay particular attention to the truthfulness, correctness and accuracy of your data when disclosing it, as you are responsible for these. Incorrect, inaccurate or incomplete data may be an obstacle to the use of our services.

If you provide the personal data of another person rather than your own, we presume that you have the authorisation required to do so.

You may withdraw your consent to the data processing at any time, without giving reasons and free of charge, by sending a message to info@pilessavio.com. The withdrawal does not affect the lawfulness of the data processing carried out prior to the withdrawal.

We undertake to register the withdrawal of consent within a 30-day deadline for technical reasons; however, we draw your attention to the fact that we may process certain data even after the withdrawal of consent in order to comply with our legal obligations or to enforce our legitimate interests.

In the event that misleading personal data is used, or if one of our visitors commits a criminal offence or attacks our Company's system, we will erase the data of the visitor concerned without delay, or – if necessary – we will retain it for the duration of the establishment of civil liability or the conduct of criminal proceedings.

5. What should you know about the data processing carried out via the contact form?

The contact form available on the website is the only interface where we ask you to provide personal data.

  • Scope of the data processed: name, email address, the text of the message and – if you provide it – a telephone number. Providing a telephone number is not mandatory.
  • Purpose of the data processing: answering your enquiry and keeping in contact with you in connection with it.
  • Legal basis of the data processing: your consent (point (a) of Article 6(1) of the GDPR), which you give by submitting the form.
  • Persons entitled to access the data: those employees of our Company who take part in answering the enquiry. The message is delivered to info@pilessavio.com.
  • Data processor: the message is transmitted and stored by the system of our hosting and email provider, Rackhost Zrt.
  • Duration of the data processing: 1 year following the closure of the enquiry. If a contractual relationship arises from the enquiry, the retention period prescribed by law in connection with the contract shall apply.

Filling in the form is voluntary, and you are responsible for the accuracy of the data provided. You may withdraw your consent at any time, without giving reasons, by sending a message to info@pilessavio.com; the withdrawal does not affect the lawfulness of the data processing carried out prior to the withdrawal. You can read about your rights and remedies in a later section of this Privacy Policy.

6. Other data processing matters

We may transfer your data only within the framework laid down by law, and in the case of our data processors we ensure, by stipulating contractual terms, that they cannot use your personal data for purposes contrary to your consent. Further information can be found in Section 2.

Our Company does not transfer data abroad.

Courts, the public prosecutor's office and other authorities (e.g. the police, the tax authority, the Nemzeti Adatvédelmi és Információszabadság Hatóság – the Hungarian National Authority for Data Protection and Freedom of Information) may contact our Company in order to obtain information, the disclosure of data or the provision of documents. In such cases we are required to fulfil our data disclosure obligation, but only to the extent strictly necessary to achieve the purpose of the request.

Our Company's contributors and employees involved in the data processing and/or data processor activities are entitled to access your personal data to a predetermined extent, subject to an obligation of confidentiality.

We protect your personal data by appropriate technical and other measures, and we ensure the security and availability of the data, as well as safeguard it against unauthorised access, alteration, damage, disclosure and any other unauthorised use.

As part of our organisational measures, we control physical access to our buildings, we provide continuous training to our employees and we keep paper-based documents locked away with appropriate protection. As part of our technical measures, we use encryption, password protection and antivirus software. We would point out, however, that the transmission of data over the internet cannot be regarded as a fully secure means of data transmission. Our Company does everything possible to make these processes as secure as possible, but we cannot assume full responsibility for data transmitted via our website; with regard to data that has reached our Company, however, we comply with strict requirements in order to protect the security of your data and to prevent unlawful access.

7. What are your rights and remedies?

With regard to the data processing, you may

  • request information,
  • request the rectification, modification or completion of the personal data we process,
  • object to the data processing and request the erasure and blocking of your data (except in the case of mandatory data processing),
  • seek judicial remedy before a court,
  • lodge a complaint with or initiate proceedings before the supervisory authority (https://naih.hu/panaszuegyintezes-rendje.html).

Supervisory Authority: Nemzeti Adatvédelmi és Információszabadság Hatóság (Hungarian National Authority for Data Protection and Freedom of Information)

  • Registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22/c.
  • Postal address: 1530 Budapest, Pf.: 5.
  • Phone: +36 (1) 391-1400
  • Fax: +36 (1) 391-1410
  • Email: ugyfelszolgalat@naih.hu
  • Website: https://naih.hu/

Upon your request, we will provide you with information about the data processed by us, or processed by us – or by our commissioned data processor – concerning

  • your data,
  • the source of that data,
  • the purpose and legal basis of the data processing,
  • its duration, or, if this is not possible, the criteria used to determine that duration,
  • the name and address of our data processors and their activities related to the data processing,
  • the circumstances and effects of any personal data breaches and the measures we have taken to remedy and prevent them, and further
  • in the case of a transfer of your personal data, the legal basis and the recipient of the transfer.

We will provide our information within 15 days of the submission of the request (but in any event within 1 month at the latest). The information is provided free of charge, except where you have already submitted a request for information concerning the same set of data to us in the current year. We will refund any cost reimbursement you have already paid if we processed the data unlawfully or if the request for information led to a rectification. We may refuse to provide the information only in the cases laid down by law, indicating the relevant statutory provision, and by informing you of the possibility of judicial remedy and of turning to the Authority.

Our Company will notify you, as well as all those to whom the data was previously transferred for data processing purposes, of the rectification, blocking, marking and erasure of personal data, unless the failure to notify does not prejudice your legitimate interest.

If we do not comply with your request for rectification, blocking or erasure, within 15 days of receipt of the request (but in any event within 1 month at the latest) we will communicate in writing or – with your consent – by electronic means the reasons for our refusal and inform you of the possibility of judicial remedy and of turning to the Authority.

If you object to the processing of your personal data, we will examine the objection within 15 days of the submission of the request (but in any event within 1 month at the latest) and inform you of our decision in writing. If we decide that your objection is well founded, we will cease the data processing – including any further data collection and data transfer – and block the data, and we will notify of the objection and of the measures taken on the basis of it all those to whom we previously transferred the personal data concerned by the objection and who are obliged to take action in order to enforce the right to object.

We will refuse to comply with the request if we demonstrate that the data processing is justified by compelling legitimate grounds which override your interests, rights and freedoms, or which relate to the establishment, exercise or defence of legal claims. If you do not agree with our decision, or if we fail to meet the deadline, you may bring an action before a court within 30 days of the communication of the decision or of the last day of the deadline.

The adjudication of data protection lawsuits falls within the competence of the regional court; the action may – at the choice of the data subject – also be brought before the regional court of the data subject's place of residence or place of stay. A foreign national may also lodge a complaint with the supervisory authority competent at their place of residence.

Before turning to the supervisory authority or to a court with your complaint, we ask you to contact our Company first – for the purpose of consultation and the fastest possible resolution of the problem that has arisen.

8. What are the main laws governing our activities?

  • Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (GDPR)
  • Act CXII of 2011 on Informational Self-Determination and Freedom of Information - (Info tv.)
  • Act V of 2013 on the Civil Code (Ptk.)
  • Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services - (Eker tv.)
  • Act C of 2003 on Electronic Communications - (Ehtv)
  • Act CLV of 1997 on Consumer Protection (Fogyv tv.)
  • Act CLXV of 2013 on Complaints and Public Interest Disclosures. (Pktv.)
  • Act XLVIII of 2008 on the Basic Requirements of and Certain Restrictions on Commercial Advertising Activity (Grtv.)

9. Amendment of this Privacy Policy

Our Company reserves the right to amend this Privacy Policy, and will inform data subjects of any such amendment in an appropriate manner. Information relating to data processing is published on the pilessavio.com website.

Dated: Debrecen, 21 July 2026.

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